Terms and Conditions

Terms and Conditions of Use

(updated 01-MAR-2020)

Your use of this Site signifies your agreement to these terms and conditions (“Terms”). If you do not agree to these Terms, please do not use this Site. We reserve the right to make changes and corrections at any time, without notice, to this Site.

Limitation on Use

The content and information on this Site, such as prices, and the infrastructure used to provide such content and information, is proprietary to Travel Leaders or its suppliers and providers. You agree not to use this Site or its contents or information for any commercial or non-personal purpose. In addition, whether or not you have a commercial purpose, you agree not to:
i) access, monitor or copy any content from this Site using a robot, spider, scraper or other automated means or any manual process for any purpose;
ii) violate the restrictions in robot exclusion headers on this Site or bypass or circumvent other measures employed to prevent or limit access to this Site;
iii) take any action that, in Travel Leaders’ sole discretion, imposes an unreasonable or disproportionately large burden on the Site; or
iv) deep-link to any portion of this Site (including, without limitation, the purchase path for any travel services).

Limitation of Liability, No Representations

We expressly disclaim all liability for the use, reliability, or specific features of this Site, or the content or interpretation of content contained in this Site. A visitor who uses or makes decisions based on information contained on this Site does so at the visitor’s own risk. In exchange for using this Site, the visitor agrees to hold us and our affiliated companies harmless against any claims for damages arising from any decisions that the visitor makes based on such information or any use that the visitor makes on such information contained on this Site. While we have tried to provide accurate and timely information, this Site may contain inadvertent technical or factual inaccuracies and typographical errors. We do not represent or warrant that the information accessible via this site is accurate, complete or current.

INFORMATION ON THIS WEB SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THIS SITE, NOR SHALL WE BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND OUR REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THIS SITE’S RECORDS, PROGRAMS, OR SERVICES. IN NO EVENT SHALL OUR TOTAL LIABILITY FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED FIVE EUROS (EUR €5.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATIONS OF CERTAIN DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THE AIRLINES, HOTELS AND OTHER SUPPLIERS WHOSE TRAVEL OR OTHER SERVICES ARE OFFERED ON THIS SITE ARE INDEPENDENT CONTRACTORS, NOT AGENTS OR EMPLOYEES OF TRAVEL LEADERS. TRAVEL LEADERS IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, OR NEGLIGENCE OF THESE SUPPLIERS, OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. TRAVEL LEADERS HAS NO LIABILITY FOR, AND WILL MAKE NO REFUND IN THE EVENT OF, ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND ITS DIRECT CONTROL. TRAVEL LEADERS TAKES NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY. BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, TRAVEL LEADERS DOES NOT REPRESENT OR WARRANT THAT SUCH TRAVEL IS WITHOUT RISK.
Notice is hereby given for all legal purposes, that transportation tickets, excursions, hotels and any other service, vouchers are issued exclusively in our capacity as intermediaries between the client and transportation companies engaged for the services, hotel owners and / or contractors rendering the services covered by above mentioned documents.Therefore we decline any and all liability reason of any loss or damage, injury, accident, delay or irregularity of whatsoever nature, be it by fault and/or negligence on the part of any company or person in charge of the holders of said documents, or engaged in conveying the passengers, or in carrying out the arrangements of the tours and/or service in question, or for any other causes of whatsoever nature, and absolutely strange to this Agency.

International Travel

You should read government-issued travel prohibitions, warnings, announcements and advisories before booking international travel.

Promotions and Pricing

Price and availability of all travel and other services offered on this Site is subject to change without notice. Tax on hotel and car transactions is a recovery of all applicable transaction taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that Travel Leaders pays to suppliers in connection with your travel arrangements. Taxes vary by location and type of service provided. Travel Leaders is not a co-vendor, and is not the entity that collects and remits taxes to the tax authorities. The information on this website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to product/service description, pricing and availability.

Ownership

Except as otherwise noted, all names, logos and marks appearing on this Site, including, but not limited to: Travel Leaders, are trademarks or service marks owned or used under license by us or our affiliated companies. The use or misuse of these trademarks or service marks or any other content on this Site, except as expressly permitted in writing by us, is strictly prohibited. The text, graphics and other works of art on this Site may not be reproduced in any medium for any purpose whatsoever. The copyright in the material contained in this Site belongs to and remains with us. Your access to it does not imply a license to reproduce and/or distribute this information and you are not allowed to do so without our prior written consent.

Third Party Links

This site may contain links to web sites and servers maintained by other persons or organizations. These links are provided as a service to users and are not sponsored by or affiliated with us. Information you submit at a third party site accessible from this Site is subject to the terms of that site’s privacy policy, and we have no control over how your information is collected, used, or otherwise handled. We do not provide any warranty about the accuracy or source of information found on any of these third party sites or servers, or the content of any file the user might choose to download from these third parties.

Privacy/Children

Please read our Privacy Policy for more details regarding our information collection and use practices.

Miscellaneous

These Terms operate to the fullest extent permissible by law. If any provision of these Terms is unlawful, void or unenforceable, that provision is deemed severable from these Terms and does not affect the validity and enforce-ability of any remaining provisions.
These Terms constitute a binding agreement between you and Travel Leaders, and are accepted by you upon your use of the Site or your account. These Terms constitute the entire agreement between you and Travel Leaders regarding the use of the Site and your account.

Booking procedure

Book directly with GULLIVER TRAVEL AGENCY. 5, Apollonos str, 10557 Athens, Greece. Tel: +30 210 3237640, +30 210 3227539 Fax : +30 210 32 33718 E-mail: info@gulliver.gr
All requests are subject to availability and confirmation. When requesting reservation, please include all the details of our request form

Customized itineraries

GULLIVER TRAVEL AGENCY is fully prepared to quote any itinerary or arrangements not listed in this website. Our very experienced staff will offer you the right price and the most efficient service.

Agreements

All agreements will be effected and confirmed in Athens, Greece and shall only be construed according to the Greek Law.

Payment procedure

1. Through a bank transfer (Bank Swift) in our bank account number to ALPHABANK. After the payment the client must send to our agency the bank draft payment receipt, via e-mail or fax.
2. Through a credit card (VISA / Mastercard) charge, after sending us all the details through our secure request form


In accordance with the Greek Government regulations, payments must be made in any currency by bank transfer or credit card charge.

Payment Conditions

After the final reconfirmation of all requested services, a 30% deposit of the total amount must be charged in your credit card or with a bank transfer through our bank account number, in order to guarantee the reservations made. The balance due will be charged 30 days before the arrival date. With the total payment, an invoice and all the vouchers will be issued and sent, with the contact mode chosen.

Cancellation / Refunds / Amendments

Cancellations can be made, as follows:

  • 45 days or more prior to the arrival date, full refund will be made.
  • 44-30 days before the arrival date, an administration fee of 20% will be held from the deposit.
  • 29-16 days before the arrival date, the 50% of the total amount will be held, as cancellation fee.
  • 15-8 days before the arrival date, the 75% of the total amount will be held, as cancellation fee.
  • 0-7 days before the arrival date, the 100% of the total amount will be held, as cancellation fee.
  • For «Non Show» clients, the 100% of the total amount will be charged.
  • For early booking rate offers and hot deals special offers, the payment is no refundable.
  • After the issuance of boat tickets and air tickets, the payment is no refundable.

GULLIVER TRAVEL AGENCY will always try to avoid such fees, in order to maintain good sense of co-operation, but in case our suppliers insist, we shall have no alternative, but to charge the amount involved.
Refunds will be sent only to credit card holder’s name. Client wishing to credit his account in Gulliver Travel Agency for a future reservation, will receive a credit note for a future use. Amendments can be made with no charge, if there’s availability.

Vouchers

«Vouchers» should be drawn on our firm whenever reservations are made through us. Vouchers should indicate all services requested to be provided to clients.

Complaints

All complaints for any kind of service provided should be reported at once to the GULLIVER TRAVEL AGENCY office in Athens. No complaint will be accepted after client’s departure, if the event has not been reported during the client’s stay.

Special Rates

Special rates for big volume of traffic, upon request.

Visas

Travelers should ask their local travel agent or apply to the nearest Greek consulate or embassy for the issuance of multi entry Schengen visa to Greece. Gulliver Travel Agency cannot be held responsible for any problem due to visa formalities upon arrival and during clients stay in Greece.

Air Transportation

Air fare rates in packages, when included, are subject to fare availability. After the final reservation with client’s full name, the air fare rate will be confirmed.

Hotels

As listed or similar based on governmental classification. All rooms with private facilities (bath or shower).

Transfers

As specified in tour features.

Meals
As specified in tour features.
Tours and Sightseeings

By luxurious air conditioned motor coaches and guided by professional licensed guides. All shore excursions in conjunction with a cruise and tours not listed under “Included” are optional.

Cruises

Accommodations are based on indicated category cabins, all with private facilities. All meals are included. Cruise companies reserve the right to refuse embarkation due to overbooking, alter itineraries and/or change vessels, cancel the cruise should this become necessary, without prior notice.

Sequence of Itinerary

Sequence of events and places visited may change from the order shown. However, tour services will be similar or substituted should this become necessary without prior notice. A final itinerary will be prepared by Gulliver Travel Agency prior to the departure or upon arrival.

Children’s Discount

Available on request.

Tips, Taxes and Entrance Fees

All taxes except airport and port taxes are included. Entrance fees to museums and archaeological sites are included. Tips to cruise staff, guides and drivers are not included, and are at your discretion.

Not Included in Tour Prices

Passport or vaccination fees, meals and tours other than those specified under “Included” and all expenses of a personal nature such as laundry, beverages, spirits, tips, porterage etc. are not included in tour prices.

Insurance

Trip cancellation insurance and baggage insurance are highly recommended to be done upon confirmation of your trip with your local agent. Please consult your insurance agent for details.

Responsibility

Gulliver Travel Agency, hereafter called the tour operator and/or their representatives act only as agents for transportation companies and other companies. The responsibility of the tour operators and/or their representatives is limited. The tour operators and/or their agents will not accept any responsibility in the event of damage, loss, accident, illness, delay or other irregularity due to defects in any vehicle used for transportation or the fault or default of any company or person employed in the organization of the transportation.
The tour operators and/or their representatives will not accept any responsibility for extra cost due to delay, changes or any other reason. The tour operators and/or their representatives are not responsible for any consular, political or military complications created voluntarily or involuntarily by the passengers or any other person. The operators cannot be held responsible for any fault or default or negligence by hotel owner or his employees. The tour operators reserve the right to decline, to accept or retain any person and to change or cancel the tours, cruises, if necessary, for any reason. The airline tickets shall, when issued, constitute to the sole contract between the passenger and the airline. The airline is not to be held responsible for any act, omission or event, when the passengers are not on board its aircraft. Any deposit will represent acceptance of all the above mentioned conditions.

Advise

When you plan your vacation to Greece, let a professional help you. Your agent will put your mind at ease answering any questions you may have about currency, climate, passports, visas, health regulations, etc. Let your experienced agent make all your travel arrangements for you.

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