Travel and Vacation in Greece

Terms and Conditions

Terms and Conditions / Informations

Booking procedure
Book directly with GULLIVER TRAVEL AGENCY.
5, Apollonos str, 10557 Athens, Greece.
Tel: +30 210 3237640, +30 210 3227539 Fax : +30 210 32 33718
E-mail: info@gulliver.gr

All requests are subject to availability and confirmation.
When requesting reservation, please include all the details of our request form:
Request From

Customized itineraries
GULLIVER TRAVEL AGENCY is fully prepared to quote any itinerary
or arrangements not listed in this website. Our very experienced staff
will offer you the right price and the most efficient service.

Agreements
All agreements will be effected and confirmed in Athens, Greece
and shall only be construed according to the Greek Law.

Payment procedure
1. Through a bank transfer (Bank Swift) in our bank account number to ALPHABANK.
After the payment the client must send to our agency the bank draft payment receipt,
via e-mail or fax.

2. Through a credit card (VISA / Mastercard) charge, after sending us all the details
in our secure web mode page.

In accordance with the Greek Government regulations, payments must be made
in any currency by bank transfer or credit card charge.

Payment Conditions
After the final reconfirmation of all requested services, a 30% deposit
of the total amount must be charged in your credit card or with a bank transfer
through our bank account number, in order to guarantee the reservations made.
The balance due will be charged 30 days before the arrival date.
With the total payment, an invoice and all the vouchers will be issued
and sent, with the contact mode chosen.

Cancellation / Refunds / Amendments
Cancellations can be made, as follows:
45 days or more prior to the arrival date, full refund will be made.
44-30 days before the arrival date, an administration fee of 20%,
will be held from the deposit.
29-16 days before the arrival date, the 50% of the total amount will be held,
as cancellation fee.
15-8 days before the arrival date, the 75% of the total amount will be held,
as cancellation fee.
0-7 days before the arrival date, the 100% of the total amount will be held,
as cancellation fee.
For «Non Show» clients, the 100% of the total amount will be charged.
For early booking rate offers and hot deals special offers, the payment is no refundable.
After the issuance of boat tickets and air tickets, the payment is no refundable.

GULLIVER TRAVEL AGENCY will always try to avoid such fees, in order to maintain
good sense of co-operation, but in case our suppliers insist, we shall have
no alternative, but to charge the amount involved.

Refunds will be sent only to credit card holder’s name.
Client wishing to credit his account in Gulliver Travel Agency for a future reservation,
will receive a credit note for a future use.
Amendments can be made with no charge, if there’s availability.

Liability
Notice is hereby given for all legal purposes, that transportation tickets, excursions,
hotels and any other service, vouchers are issued exclusively in our capacity
as intermediaries between the client and transportation companies engaged
for the services, hotel owners and / or contractors rendering the services covered
by above mentioned documents.Therefore we decline any and all liability reason
of any loss or damage, injury, accident, delay or irregularity of whatsoever nature,
be it by fault and/or negligence on the part of any.
Company or person in charge of the holders of  said documents, or engaged
in conveying the passengers, or in carrying out the arrangements of the tours
and/or service in question, or for any other causes of whatsoever nature,
and absolutely strange to this Agency.

Vouchers
«Vouchers» should be drawn on our firm whenever reservations are made through us.
Vouchers should indicate all services requested to be provided to clients.

Complaints
All complaints for any kind of service provided should be reported at once
to the GULLIVER TRAVEL AGENCY office in Athens. No complaint will be
accepted after client’s departure, if the event has not been reported
during the client’s stay.

Our working Hours
Monday to Friday: 09.00am to 18.00pm
Saturday: 09.00am – 14.00pm hours.
Sunday: CLOSED

Special Rates
Special rates for big volume of traffic, upon request.

Visas
Travelers should ask their local travel agent or apply to the nearest Greek
consulate or embassy for the issuance of multi entry Schengen visa to Greece.
Gulliver Travel Agency cannot be held responsible for any problem due
to visa formalities upon arrival and during clients stay in Greece.

Air Transportation
Air fare rates in packages, when included, are subject to fare availability.
After the final reservation with client’s full name, the air fare rate will be confirmed.

Hotels
As listed or similar based on governmental classification.
All rooms with private facilities (bath or shower).

Transfers
As specified in tour features.

Meals
As specified in tour features.

Tours and Sightseeings
By luxurious air conditioned motor coaches and guided by professional
licensed guides. All shore excursions in conjunction with a cruise and tours
not listed under “Included” are optional.

Cruises
Accommodations are based on indicated category cabins, all with private facilities.
All meals are included.
Cruise companies reserve the right to refuse embarkation due to overbooking,
alter itineraries and/or change vessels, cancel the cruise should this become
necessary, without prior notice.

Sequence of Itinerary
Sequence of events and places visited may change from the order shown.
However, tour services will be similar or substituted should this become necessary
without prior notice. A final itinerary will be prepared by Gulliver Travel Agency
prior to the departure or upon arrival.

Children’s Discount
Available on request.

Tips, Taxes and Entrance Fees
All taxes except airport and port taxes are included. Entrance fees to museums
and archaeological sites are included. Tips to cruise staff, guides and drivers
are not included, and are at your discretion.

Not Included in Tour Prices
Passport or vaccination fees, meals and tours other than those specified
under “Included” and all expenses of a personal nature such as laundry, beverages,
spirits, tips, porterage etc. are not included in tour prices.

Insurance
Trip cancellation insurance and baggage insurance are highly recommended
to be done upon confirmation of your trip with your local agent.
Please consult your insurance agent for details.

Responsibility
Gulliver Travel Agency, hereafter called the tour operator and/or their representatives
act only as agents for transportation companies and other companies.
The responsibility of the tour operators and/or their representatives is limited.
The tour operators and/or their agents will not accept any responsibility
in the event of damage, loss, accident, illness, delay or other irregularity due to defects
in any vehicle used for transportation or the fault or default of any company or person
employed in the organization of the transportation.

The tour operators and/or their representatives will not accept any responsibility
for extra cost due to delay, changes or any other reason.
The tour operators and/or their representatives are not responsible for any consular,
political or military complications created voluntarily or involuntarily by the passengers
or any other person. The operators cannot be held responsible for any fault
or default or negligence by hotel owner or his employees.
The tour operators reserve the right to decline, to accept or retain any person
and to change or cancel the tours, cruises, if necessary, for any reason.
The airline tickets shall, when issued, constitute to the sole contract between
the passenger and the airline. The airline is not to be held responsible for any act,
omission or event, when the passengers are not on board its aircraft.
Any deposit will represent acceptance of all the above mentioned conditions.

Advise
When you plan your vacation to Greece, let a professional help you.
Your agent will put your mind at ease answering any questions you may have
about currency, climate, passports, visas, health regulations, etc.
Let your experienced agent make all your travel arrangements for you.